Joshua March

entrepreneur and Author in New York, NY

Joshua March

entrepreneur and Author in New York, NY

Read my book

Joshua March is the Founder and CEO of Conversocial, a digital care platform for social messaging. Conversocial helps hundreds of major brands transform their customer service by investing into social messaging channels (including Facebook Messenger, Twitter, WeChat etc), enabling them to deliver a better customer experience with decreased service costs. Customers include Google, Hertz, Tesco, Barclaycard, Macy's, and many more.

Joshua is also the author of Message Me, a book about the future of customer service in the era of social messaging and artificial intelligence, available on Amazon now; and previously founded leading social application company iPlatform, one of the world's first Facebook Preferred Developers, which was acquired in 2012.

A renowned expert in social media and customer service, Joshua has been featured on Bloomberg, CNBC, Fox Business, and the BBC. Having started his career in London, Joshua now lives New York. Message Joshua @joshuamarch.